Shipping Policy

At Rosemulberri, we are committed to ensuring a seamless and timely delivery experience for our customers worldwide. Below you will find details about our shipping process, delivery times, and related policies.

Shipping Locations

We proudly ship our products internationally, including to the United States, Canada, Europe, Asia, and other global destinations. Please note that shipping availability may vary depending on the country or region.

Processing Times

  • Orders are processed within 1-3 business days after payment confirmation.
  • Processing times may be slightly extended during holidays, peak seasons, or due to unforeseen circumstances. We will notify you if there are significant delays.

Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs:

Shipping MethodEstimated Delivery TimeStandard Shipping7-15 business daysExpedited Shipping3-7 business daysExpress Shipping1-3 business days

Delivery times are approximate and subject to customs clearance, weather conditions, and carrier delays.

Shipping Costs

  • Shipping costs are calculated based on the shipping method, destination, and total weight of your order.
  • You can view the exact shipping fee during checkout before completing your purchase.

Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to monitor your shipment’s progress in real-time.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient.
  • Rosemulberri is not liable for any additional fees or delays caused by customs procedures.

Failed Deliveries and Incorrect Addresses

  • Please ensure that your shipping address is accurate and complete at the time of purchase. We are not responsible for shipments delayed or undeliverable due to incorrect or incomplete addresses.
  • In the event of a failed delivery, additional shipping fees may apply for reshipping the order.

Lost or Damaged Shipments

  • If your shipment is lost or damaged in transit, please contact us at Support@rosemulberri.com with your order details and tracking information. We will assist in resolving the issue with the carrier.

Returns and Exchanges

For details on returns and exchanges, please review our Return Policy.

Contact Us

If you have any questions or concerns about your shipment, please feel free to contact us:

We value your trust and look forward to delivering your order promptly and securely.