Shipping Policy

Shipping Information at Rosé Mulberri

At Rosé Mulberri, we are dedicated to providing a seamless and timely delivery experience for our customers worldwide. Below are the details regarding our shipping process, delivery times, and related policies.

International Shipping

We proudly offer international shipping, including to the United States, Canada, Europe, Asia, and other global destinations. Please note that shipping availability may vary depending on the destination country or region.

Processing Times

Orders are processed within 1-3 business days after payment confirmation. Processing times may be extended during holidays, peak seasons, or due to unforeseen circumstances. We will notify you if there are significant delays.

Estimated Delivery Time

Standard Shipping: 7-15 business days
Delivery times are approximate and may be affected by customs clearance, weather conditions, and carrier delays.

Shipping Costs

Shipping costs are calculated based on the shipping method, destination, and total weight of your order. You can view the exact shipping fee during checkout before completing your purchase.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient. Rosé Mulberri is not liable for any additional fees or delays caused by customs procedures.

Failed Deliveries and Incorrect Addresses

Please ensure that your shipping address is accurate and complete at the time of purchase. We are not responsible for delays or undeliverable shipments due to incorrect or incomplete addresses. In the event of a failed delivery, additional shipping fees may apply for reshipping the order.

Lost or Damaged Shipments

If your shipment is lost or damaged during transit, please contact us at contact@rosemulberri.com. We will work with the carrier to resolve the issue.

Returns and Exchanges

For details on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions or concerns about your shipment, feel free to reach out:

  • Phone: +1 (214) 945-4243
  • Email: contact@rosemulberri.com
  • Address: 1314 Alpine Rd, Longview, Texas 75601, United States

We value your trust and look forward to delivering your order promptly and securely.